Terms & Conditions

In these Terms & Conditions, the following terms carry the meanings assigned to them below unless context requires otherwise:

• "Platform" means the website accessible at viva4d.cam and any associated mobile-optimized interface operated by viva4d.
• "Company," "we," "us," or "our" refers to viva4d and its authorized operating entities.
• "Member," "you," or "your" refers to any individual who has completed registration and holds an active account on the Platform.
• "Account" means the personal member account created upon successful registration, denominated in Indonesian Rupiah (IDR/Rp).
• "Balance" means the total of Real Money funds and Bonus funds held within a Member's Account at any given time.
• "Real Money" means funds deposited directly by a Member via an approved payment method, fully withdrawable subject to these Terms.
• "Bonus Funds" means promotional credits awarded by viva4d, subject to applicable wagering requirements before conversion to withdrawable Real Money.
• "Wagering Requirement" means the total aggregate bet amount that must be placed before Bonus Funds are released as Real Money.
• "KYC" means Know Your Customer — the identity and address verification process required by viva4d before processing withdrawals.
• "Prohibited Jurisdiction" means any territory where participation in online gaming is explicitly restricted by local law, other than Indonesia.
• "Services" means all games, sports betting markets, live dealer tables, lottery products, and ancillary features accessible on the Platform.

To be eligible to open and maintain an Account with viva4d, you must satisfy all of the following conditions at the time of registration and on an ongoing basis:

1. You are a natural person, at least 21 years of age.
2. You are a resident of Indonesia or are otherwise accessing the Platform from a jurisdiction where doing so is not prohibited by applicable law.
3. You are acting on your own behalf and not as an agent, nominee, or representative of any third party.
4. You have not previously had an Account closed, suspended, or terminated by viva4d for breach of these Terms.
5. You do not hold more than one registered Account on the Platform. Duplicate accounts are prohibited and may result in forfeiture of all balances.
6. You are not an employee, contractor, consultant, officer, or director of viva4d, nor an immediate family member of any such person.
7. You have full legal capacity under the laws applicable to you to enter into a binding agreement with viva4d.

viva4d reserves the right to request documentary evidence of eligibility at any time. Failure to provide satisfactory evidence within a reasonable period may result in Account suspension and withholding of pending withdrawals pending investigation.

To access the Services provided by viva4d, you must complete the registration process accurately and honestly. By submitting a registration form you represent and warrant that all information provided is true, current, and complete.

During registration you will be required to provide, at minimum:

• Your full legal name as it appears on your government-issued identification document.
• A valid Indonesian mobile phone number capable of receiving SMS verification codes.
• A valid email address that you control.
• Your preferred Indonesian bank account details (bank name, account number, account holder name) for withdrawal purposes.
• A unique, strong password of your own choosing.

Each individual is permitted to hold one Account only. Accounts are personal to the registered Member and may not be transferred, sold, assigned, pledged, or otherwise dealt with. viva4d is entitled to close any duplicate accounts discovered and, at its sole discretion, to consolidate or forfeit associated balances.

You are solely responsible for maintaining the confidentiality of your login credentials. Any activity conducted through your Account while your credentials are in use will be attributed to you. If you suspect unauthorized access, you must notify our support team immediately via live chat or email at [email protected] so that your Account can be secured.

viva4d reserves the right to decline any registration application without providing a reason.

viva4d is committed to maintaining a secure and responsible gaming environment. As part of that commitment, the Company operates a Know Your Customer (KYC) verification process that all Members must complete before withdrawals are processed.

KYC verification requires you to submit clear, legible copies of the following documents:

• Proof of Identity: Indonesian National Identity Card (KTP), valid passport, or driver's licence (SIM).
• Proof of Payment Method: A screenshot or photograph of the bank account or e-wallet used for deposits, confirming the account holder name matches your registered name on viva4d.
• Proof of Address (if requested): A utility bill, bank statement, or official government document issued within the last three months, showing your full name and residential address.

viva4d may also request a selfie photograph holding your identity document, or a short video verification call, at its discretion, particularly for high-value withdrawal requests.

Documents must be submitted in JPEG, PNG, or PDF format via the secure upload facility in your Account dashboard. viva4d will process submitted documents within three (3) business days and notify you of the outcome by email or live chat message. If additional documentation is required, you will be informed promptly.

Withdrawals remain on hold until KYC verification is successfully completed. viva4d is not liable for any delays arising from a Member's failure to submit required documentation in a timely manner.

5.1 Deposits

viva4d accepts deposits via the following methods, all processed in Indonesian Rupiah (IDR):

• Indonesian Bank Transfer: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI (Bank Syariah Indonesia), and Bank Permata.
• E-Wallets: OVO, DANA, GoPay, ShopeePay, and LinkAja.

The minimum deposit amount is Rp 50,000. There is no maximum deposit limit for standard accounts; however, enhanced due diligence applies for single deposits exceeding Rp 50,000,000. Deposits are typically credited to your Account within five (5) minutes of successful bank confirmation. viva4d is not responsible for delays caused by third-party payment processors or banking systems.

Deposits must be made from a payment method registered in your own name. Deposits from third-party accounts, joint accounts (unless jointly registered), or anonymous sources are not permitted and may be returned, less any processing fees charged by the originating institution.

5.2 Withdrawals

Withdrawal requests are processed to the same payment method used for the Member's most recent deposit, or to a pre-verified account on record. The minimum withdrawal amount is Rp 100,000. There is no maximum withdrawal limit for fully KYC-verified ac counts, though large withdrawals may be processed in tranches at the Company's discretion.

Standard withdrawal processing time is under five (5) minutes for fully verified accounts during normal operating hours (07:00–23:00 WIB). Withdrawals submitted outside these hours will be queued and processed at the start of the next operating window. Requests involving enhanced due diligence checks may take up to three (3) business days.

viva4d reserves the right to request additional verification before processing any withdrawal. Withdrawal requests may be declined or delayed where the Company has reasonable grounds to suspect fraud, money laundering, breach of these Terms, or any other irregular activity.

viva4d offers promotional bonuses to eligible Members from time to time. All bonuses are subject to the specific terms published at the point of offer, which form part of these Terms & Conditions. In the event of any conflict between a promotion-specific term and these general Terms, the promotion-specific term prevails in respect of that promotion only.

6.1 General Bonus Conditions

• Each promotion is available to eligible Members only. Eligibility criteria (e.g., minimum deposit, account standing, geographic location) are stated in the relevant promotion description.
• Unless otherwise stated, all bonuses carry a wagering requirement of 10x the bonus amount, which must be met using Real Money bets before the Bonus Funds are released as withdrawable Real Money.
• Wagering requirements must be fulfilled within 7 calendar days from the date the bonus is credited. Uncompleted wagering requirements will result in the Bonus Funds being removed from the Account at expiry.
• The maximum bet permitted while a wagering requirement is active is Rp 200,000 per single wager. Bets exceeding this limit during an active bonus period may result in the bonus and associated winnings being voided.
• Certain game categories — including but not limited to live dealer games, certain table game variants, and togel (Indonesia's traditional numbers lottery) products — may contribute at a reduced rate or zero rate toward wagering requirements. Contribution rates are displayed in each promotion's detailed terms.
• Bonuses are non-transferable and may not be exchanged for cash prior to meeting the applicable wagering requirement.
• viva4d reserves the right to amend, suspend, or withdraw any promotion at any time with reasonable notice posted on the Platform.

6.2 Abuse and Fraud Prevention

viva4d employs automated and manual monitoring systems to detect bonus abuse, including but not limited to: low-risk hedging strategies designed to circumvent wagering requirements, coordinated play across multiple accounts, and systematic exploitation of promotional mechanics. Where such conduct is detected, viva4d reserves the right to void any bonus, cancel associated winnings, and suspend or close the implicated Account(s) without prior notice.

All games and betting markets available on the viva4d Platform are provided by internationally licensed third-party studios and data providers, including Pragmatic Play, Evolution Gaming, PG Soft, NetEnt, Microgaming, and Spribe, among others. Each game operates according to its own published rules, which are accessible within the game interface.

7.1 Sports Betting

Sports betting markets — including BRI Liga 1, EPL, La Liga, Serie A, Bundesliga, UEFA Champions League, AFF Cup, FIFA World Cup qualifiers, and e-sports events — are governed by the specific rules published in the sportsbook section of the Platform. Key general principles include:

• Odds are displayed in decimal format and are subject to change until a bet is confirmed. The odds locked at the time of bet confirmation are final.
• Mix parlay (multi-leg accumulator) bets require all selections to win for the ticket to pay out. Void legs are treated as non-runners and the accumulator is recalculated without that selection.
• In the event of a match abandonment or postponement exceeding 48 hours from the original scheduled kick-off time, all affected bets will be voided and stakes returned.
• Voor bola (Asian handicap) markets follow standard Asian handicap settlement rules as published on the Platform.

7.2 Casino and Live Dealer Games

All casino games use certified Random Number Generators (RNG) audited by independent third-party testing laboratories. Live dealer games are streamed in real time and subject to the rules displayed within the live studio interface. In the event of a disconnection during a live game round, the hand or round will be settled according to the outcome recorded on the studio server. Reconnection latency issues do not constitute grounds for bet cancellation.

7.3 Togel Products

Togel (Indonesia's traditional numbers lottery) draw results are determined by official reference draws from recognized international lottery markets. Results are published on the Platform within 15 minutes of the relevant draw closing. Disputes regarding draw results must be submitted to customer support within 24 hours of result publication.

viva4d is not liable for any losses arising from technical errors on a Member's device, internet connection failures, or misunderstanding of game rules. It is the Member's responsibility to read and understand the rules of each game before placing any wager.

viva4d is committed to promoting responsible gaming practices across its entire player community. We provide the following tools and resources to help Members maintain control over their gaming activity:

• Deposit Limits: Members may set daily, weekly, or monthly deposit caps via their Account settings. Limit reductions take effect immediately; limit increases are subject to a 24-hour cooling-off period.
• Loss Limits: Members may set a maximum amount they are prepared to lose within a defined period.
• Session Time Limits: Members may set a maximum continuous session duration, after which they will be automatically logged out.
• Reality Checks: Timed on-screen notifications reminding Members of the duration and value of their current session.
• Self-Exclusion: Members may request a temporary self-exclusion of 1, 3, 6, or 12 months, or a permanent self-exclusion, by contacting our support team. Self-exclusion is applied across all account access points within 24 hours of the request being confirmed.

viva4d enforces a strict 21+ age policy. If you believe you may have a gambling problem, or if gaming is affecting your financial wellbeing or personal relationships, we strongly encourage you to contact our 24/7 support team immediately. You may also visit our dedicated Responsible Gaming page for further guidance and external resources.

The following activities are strictly prohibited on the viva4d Platform. Engaging in any prohibited conduct may result in immediate Account suspension, permanent closure, forfeiture of all balances, and reporting to relevant authorities:

• Providing false, misleading, or incomplete registration information.
• Opening or operating more than one Account, whether under the same or a different identity.
• Using automated software, bots, scripts, or artificial intelligence tools to interact with any game, betting market, or platform feature.
• Engaging in collusion with other Members to manipulate game outcomes or exploit promotional mechanics.
• Using the Platform for any purpose related to money laundering, terrorist financing, or other financial crime.
• Attempting to exploit software bugs, game glitches, or mathematical loopholes for financial gain. Any winnings derived from a known or apparent error must be reported and will be voided.
• Facilitating or assisting another person to breach these Terms.
• Accessing the Platform from a Prohibited Jurisdiction using VPN, proxy, or any other obfuscation technology.
• Engaging in abusive, threatening, defamatory, or discriminatory conduct toward viva4d staff or other Members via any communication channel.
• Placing bets on behalf of third parties, or accepting funds from third parties to fund your Account.

All content on the viva4d Platform — including but not limited to the brand name, logo, trade marks, service marks, domain name, website design, graphics, text, software, game interfaces, data compilations, and promotional materials — is the exclusive property of viva4d or its licensed content partners, and is protected by applicable intellectual property laws.

Members are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal, non-commercial gaming purposes in accordance with these Terms. This licence does not confer any ownership rights and does not permit:

• Copying, reproducing, modifying, distributing, or publicly displaying any Platform content without prior written consent from viva4d.
• Reverse engineering, decompiling, or disassembling any software component of the Platform.
• Using viva4d trade marks or brand assets in any manner that could cause confusion or imply endorsement without authorization.
• Scraping, data-mining, or systematically extracting content from the Platform by automated means.

Any unauthorized use of viva4d intellectual property may result in legal action under applicable law.

To the fullest extent permitted by applicable law, viva4d and its directors, officers, employees, agents, and technology partners shall not be liable for:

• Any loss of profits, revenue, data, goodwill, or anticipated savings, whether direct or indirect.
• Any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to access, the Platform or any Service.
• Losses arising from unauthorized access to your Account resulting from your failure to maintain the security of your credentials.
• Interruptions to Service caused by maintenance, technical upgrades, third-party infrastructure failures, force majeure events, or any circumstance beyond viva4d's reasonable control.
• Decisions made by a Member in reliance on any information published on the Platform, including but not limited to odds data, game statistics, or promotional descriptions.

Where liability cannot be excluded by law, the total aggregate liability of viva4d to any Member in connection with any claim arising under or related to these Terms shall not exceed the total Real Money deposits made by that Member in the twelve (12) calendar months immediately preceding the date on which the claim arose.

Nothing in these Terms shall exclude or limit liability for fraud, fraudulent misrepresentation, death, or personal injury caused by viva4d's negligence, to the extent such exclusion is prohibited by law.

viva4d collects, stores, and processes personal data in accordance with its Privacy Policy, which forms an integral part of these Terms & Conditions and should be read in conjunction with them. By registering an Account you acknowledge that you have read and understood our Privacy Policy and consent to the processing of your personal data as described therein.

Personal data collected during registration and ongoing account operation — including your name, contact details, payment information, device data, and gaming activity — is used for the purposes of providing the Services, processing transactions, conducting KYC verification, preventing fraud, and complying with legal obligations. viva4d does not sell personal data to unaffiliated third parties for marketing purposes.

viva4d reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, we will notify registered Members by email and post a prominent notice on the Platform no fewer than seven (7) calendar days before the amended Terms take effect.

Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with any amendment, you must cease using the Platform and may request Account closure by contacting our support team. Any balance held in your Account at the time of closure will be processed for withdrawal subject to the KYC and withdrawal provisions in effect at that time.

The "Last Updated" date displayed at the top of this page reflects the date of the most recent revision. We recommend that Members review these Terms periodically.

These Terms & Conditions and any dispute or claim arising out of or in connection with them — including non-contractual disputes and claims — shall be governed by and construed in accordance with internationally recognized principles of commercial law as applied in the jurisdiction of viva4d's registered operating entity.

The parties agree to attempt to resolve any dispute through good-faith negotiation in the first instance. Where negotiation fails to produce a resolution within thirty (30) days, disputes may be referred to binding arbitration under internationally recognized arbitration rules agreed upon by both parties at the time of the dispute.

Nothing in this clause prevents viva4d from seeking urgent injunctive or interim relief from a competent court where necessary to protect its intellectual property rights or to prevent fraud.

These Terms are written in English. In the event of any inconsistency between an English version of these Terms and any translation provided for convenience, the English version shall prevail.

If you have any questions, concerns, or complaints regarding these Terms & Conditions, or if you wish to exercise any right conferred upon you herein, please contact the viva4d support team through any of the following channels:

• Live Chat: Available 24/7 directly within the Platform — the fastest channel for urgent matters.
• Email: [email protected] (plain text — not a clickable link). Responses are typically provided within two (2) business hours.

When contacting support in relation to a specific Account issue, please have your registered username, registered mobile number, and a brief description of your query ready to expedite the resolution process.

These Terms & Conditions were last reviewed and updated on 1 January 2026. They supersede all previous versions published on the Platform.